Q: How do I need to order?
A: It is simple. Please check the product catalog. And then list the items with details (item name, size, quantity) you would like to order and send them to us. We will make a total for you to check and confirm. The order should be paid by PayPal once all are confirmed.

Q: Are there any additional charges to be paid?
A: You need to pay the shipping fee and PayPal commission which is 5% of the bill.

Q: How long does the order take?
A: Usually, orders may take 15 days to be ready and shipping by DHL takes 3-7 days. For private labels, it'll take 25-30 days to be ready. Notice that, the waiting time will be longer due to the busy season or other order details requirements.

Q: What does the shipping cost?
A: The orders are shipped by DHL worldwide, which usually takes 3-7 working days. The shipping cost depends on the total weight of the order. So we need to calculate the shipping cost after the order details are confirmed.
For example, 50 trays lash extension shipping fee to the US is around $76, 100 trays are $109.

Q: What is the MOQ for wholesale orders?
A: For eyelash extensions, the minimum order quantity is 50 trays, each size at least 5 trays.

Q: Do you take orders for private labels?
A: Yes. We can make your own private label as your requirement. You need to provide your logo profile.

Q: How much does it cost for the private label?
A: For private labels, you need to pay extra for custom paperboard which is $95/1000pcs. At least 1000pcs paperboard produced at one time, you could use them in your follow-up orders.


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